Driver Mobile App

Context

Drivers needed a mobile-first workflow to manage assignments, status updates, and navigation on the go.

Problem

Existing tools were desktop-only and not optimized for field usage, leading to delays and errors.

Goals

• Provide a fast, reliable mobile workflow for drivers.
• Integrate live status updates and notifications.
• Ensure stable performance on low-end devices.

Responsibilities

• Built the React Native UI and navigation flow.
• Integrated push notifications and API services.
• Worked with backend teams on mobile-friendly endpoints.

Constraints

• Unreliable network conditions in the field.
• Low-end device support requirements.
• Strict timelines for pilot launch.

Approach

• Optimized screen rendering and asset usage.
• Added offline-friendly states and caching.
• Iterated quickly with pilot feedback.

Solution

• Delivered 20+ screens with navigation and alerts.
• Integrated real-time updates and status workflows.
• Launched pilot with actionable feedback loops.

Results

• Improved driver workflow speed and visibility.
• Reduced reliance on desktop operations.
• Expanded the app to additional regions after pilot.

Learnings

• Offline-ready UX is critical for field workflows.
• Pilot feedback loops accelerate adoption.
• Mobile performance needs early attention.